The Grove
Eparchiaki Odos Argostoli
Kardakata
Argostoli 28100
Kefalonia – Greece
+30 6980719775
We take hosting, security and speed seriously at boldtype, which is why all our mycloud plans provide protection and content delivery through Cloudflare.
Cloudflare improves the security of your site, by effectively working a proxy-barrier in between the server that your website sits on, and the outside world. It also accelerates the speed of your website by routing your visitors to one of the closest 285 data centres worldwide.
Teamed up with automatic daily backups of your website and database, and using Litespeed to store website data to provide even better performance, you’ve got pretty much all the framework essentials under one roof!
Your website uses a series of WordPress plugins. A plugin is a small piece of software, which works alongside your website, to provide several tasks. These include additional functionality, such as booking systems and e-commerce, additional security and optimising your site correctly for search engines.
From time to time, the publishers of these pieces of software will issue software updates to them, to either enhance the functionality of the plugin or update them with essential security patches.
All of our mycloud products include full plugin management. We keep on top of any new updates to your WordPress plugins, and in the event of any compatibility issues or bugs, we will either rectify this where possible or roll the update back until the issue is resolved by the publisher.
All mycloud subscriptions provide unlimited, ongoing support for your website, hosting, email and other related elements such as domain names, etc.
Support is available via telephone, during our office hours, or through our client support platform, Office Tools.
The Office Tools platform allows you to create support tickets, in the same way as other support desk systems. Our platform also comes with its app which you can download, which makes raising support jobs through your mobile a sinch!
You can communicate with us as well as monitor the progress of your support request at any time. On top of which, Office Tools also gives you access to our in-house Knowledgebase and a soon to be launched, Learning Management System.
Working in partnership with our clients creates the close relationship required to work together with you to deliver your digital web and branding requirements. We like to think of ourselves as your own ‘in-house’ web design and branding team. Being here to keep on top of your existing and new projects, and looking after your creative needs.
Working with your bespoke layouts and producing content using industry-standard software. With access to these resources, we ensure that your product is delivered to the most professional and highest standard.
Both our Mega and Giga plans come with inclusive productivity hours, to carry out changes, design elements and content to your website.
Alternatively, you can also Pay-as-you-go, or bolt-on on one of our design subscriptions.
These two essential pieces of software are what make the world go round at boldtype! Elementor Pro provides a platform, which not only works with the building of your site but enables you to change the entire framework of your website theme.
Jet is a suite of twenty plugins, with over 200 widget elements. These provide an extensive range of additional functionality, from simple blog features to complex search and filter functions. It also provides a suite of software, which can build an online application for desktop or mobile. Whatever you need, you have full, unlimited access to the lot!
The Grove
Eparchiaki Odos Argostoli
Kardakata
Argostoli 28100
Kefalonia – Greece
+30 6980719775